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Bacula Frequently Asked Questions
See the bugs section of this document for
a list of known bugs and solutions.
- What is Bacula?
- Bacula is a network backup and restore program.
- Does Bacula support Windows?
- Yes, Bacula compiles and runs on Windows machines
(Win98, WinMe, WinXP, WinNT, and Win2000).
We provide a binary version of the Client (bacula-fd), but have
not tested the Director nor the Storage daemon. Note, Win95
is no longer supported because it doesn't have the
GetFileAttributesExA API call.
- What language is Bacula written in?
- It is written in C++, but it is mostly C
code using only a limited set of the C++ extensions
over C.
Thus Bacula is completely
compiled using the C++ compiler. There are several modules,
including the Win32 interface that are written using the
object oriented C++ features. Over time, we are slowly adding a larger
subset of C++.
- On what machines does Bacula run?
- Bacula builds and executes on RedHat Linux (versions
7.1, 7.2, and 7.3), FreeBSD, Solaris, and Win32. On
Win32 systems (Win95/98/Me/XP/NT/2000), only the client
program (File daemon) has been tested.
Bacula has been my only backup tool for over
three years backing up 5 machines nightly (3 Linux boxes
running RedHat, a Win98 machine, and a WinNT machine).
- Is Bacula stable?
- Yes, it is remarkably stable, but remember, there are
still a lot of unimplemented or partially implemented features.
With a program of this size (70,000+ lines of C code
not including the SQL programs) there are bound to be bugs.
The current test environment (a twisted pair local network and a HP DLT
backup tape) is rather idea, so additional testing on other
sites is necessary. The File daemon has never crashed -- running
months at a time with no intervention. The Storage daemon is
remarkably stable with most of the problems arising during labeling
or switching tapes. Storage daemon crashes are rare.
The Director, given the multitude of functions it fulfills is
also relatively stable. In a production environment, it rarely
if ever crashes. Of the three daemons, the Director is the most
prone to having problems. It frequently runs several months with
no problems.
There are a number of reasons for this stability.
1. The program was largely written by one person to date (Kern).
2. The program constantly is checking the chain of allocated
memory buffers to ensure that no overruns have occurred. 3. All
memory leaks (orphaned buffers) are reported each time the program
terminates. 4. Any signal (segmentation fault, ...) generates a
traceback that is emailed to the developer. This permits quick
resolution of bugs even if they only show up rarely in a
production system.
- I'm Getting Authorization Errors. What is Going On?
- For security reasons, Bacula requires that both
the File daemon and the Storage daemon know the name
of the Director as well as his password. As a consequence,
if you change the Director's name or password, you must
make the corresponding change in the Storage daemon and
in the File daemon configuration files.
During the authorization process, the Storage daemon
and File daemon also require that the Director authenticate
himself, so both ends require the other to have the correct
name and password.
If you have edited the conf files and modified any name or
any password, then your best bet is to go back to the
original conf files generated by the Bacula installation
process. Make only the absolutely necessary modifications
to these files -- e.g. add the correct email address. Then
follow the instructions in the
Running Bacula chapter of this manual. You will run
a backup to disk and a restore. Only when that works, should
you begin customization of the conf files.
- Bacula Runs Fine but Cannot Access a Client on a Different Machine. Why?
- There are several reasons why Bacula could not contact a client
on a different machine. They are:
- It is a Windows Client, and the client died because of an
improper configuration file. Check that the Bacula icon is in
the system tray and the the menu items work. If the client has
died, the icon will disappear only when you move the mouse over
the icon.
- The Client address or port is incorrect or not resolved by
DNS. See if you can ping the client machine using the same
address as in the Client record.
- You have a firewall, and it is blocking traffic on port
9102 between the Director's machine and the Clients
machine (or on port 9103 between the Client and the Storage daemon
machines).
- Your password or names are not correct in both the Director and
the Client machine. Try configuring everything identical to
how you run the client on the same machine as the Director, but
just change the Address. If that works, make the other changes
one step at a time until it works.
- My Catalog is Full of Test Runs, How Can I Start Over?
- If you are using MySQL do the following:
cd <bacula-source>/src/cats
./drop_mysql_tables
./make_mysql_tables
If you are using SQLite, do the following:
Delete bacula.db from your working directory.
cd <bacula-source>/src/cats
./drop_sqlite_tables
./make_sqlite_tables
Then write an EOF on each tape you used with Bacula
- I Run a Restore Job and Bacula Hangs. What do I do?
- On Bacula version 1.25 and prior, it expects you to
have the correct tape mounted prior to a restore. On
Bacula version 1.26 and higher, it will ask you for the
tape, and if the wrong one it mounted, it will inform you.
If you have previously done an unmount command, all
Storage daemon sessions (jobs) will be completely blocked
from using the drive unmounted, so be sure to do a mount
after your unmount. If in doubt, do a second mount, it
won't cause any harm.
- I Cannot Get My Windows Client to Start Automatically?
- You are probably having one of two problems: either the
Client is dying due to an incorrect configuration file, or
you didn't do the Installation commands necessary to install
it as a Windows Service.
For the first problem, see the next FAQ question. For the
second problem, please review the
Windows Installation instructions in this manual.
- My Windows Client Immediately Dies When I Start It
- The most common problem is either that the configuration
file is not where it expects it to be, or that there is an
error in the configuration file.
You must have the configuration file in
c:\bacula\bin\bacula-fd.conf.
To see what is going on when the File daemon starts
on Windows, do the following:
Start a DOS shell Window.
cd c:\bacula\bin
bacula-fd -t >out
type out
Calling bacula-fd with redirection (>) will write the
diagnostic output to the file out which you can then list.
The -t option tells Bacula to read the configuration
file and then exit.
- When I Start the Console, the Error Messages Fly By. How can I see them?
- Either use a shell window with a scroll bar, or use the gnome-console.
In any case, you probably should be logging all output to a file, and
then you can simply view the file using an editor or the less
program. To log all output, I have the following in my Director's
Message resource definition:
append = "/home/kern/bacula/bin/log" = all, !skipped
Obviously you will want to change the filename to be appropriate
for your system.
- I didn't realize that the backups were not working on my Windows
Client. What should I do?
-
You should be sending yourself an email message for each job. This will
avoid the possibility of not knowing about a failed backup. To do so
put something like:
Mail = yourname@yourdomain = all, !skipped
in your Director's message resource. You should then receive one
email for each Job that ran. When you are comfortable with what
is going on (it took me 9 months), you might change that to:
MailOnError = yourname@yourdomain = all, !skipped
then you only get email messages when a Job errors as is the case
for your Windows machine.
You should also be logging the Director's messages, please see the
previous FAQ for how to do so.
- All my Jobs are scheduled for the same time. Will this cause problems?
- No, not at all. Bacula will schedule all the Jobs at the same time,
but will run them one after another unless you have increased the number
of simultaneous jobs in the configuration files for the Director,
the File daemon, and the Storage daemon. The appropriate configuration
record is Maximum Concurrent Jobs = nn. At the current time,
we recommend that you leave this set to 1 for the Director.
- Can Bacula Backup My System To Files instead of Tape?
- Yes, in principle, Bacula can backup to any storage
medium as long as you have correctly defined that medium in the
Storage daemon's Device resource. For an example of how to backup
to files, please see the
Pruning Example in the
Recycling chapter of this manual. Also, there is a whole chapter
devoted to Backing Up to Disk.
- Can Bacula Backup and Restore Files Greater than 2 Giga Bytes in Size?
- If your operating system permits it, and you are running Bacula
version 1.26 or later, the answer is yes. Unfortunately, large files
are not supported by cygwin which Bacula uses for the
Windows client. However,
the native Windows APIs are used in Bacula version 1.31 and later
on Windows systems, so in principal any 2 Giga Byte problems should
disappear.
- I Started A Job then Decided I Really Did Not Want to Run It. Is there
a better way than ./bacula stop to stop it?
- Yes, you normally should use the Console command cancel
to cancel a Job that is either scheduled or running. If the Job is
scheduled, it will be marked for cancellation and will be canceled
when it is scheduled to start. If it is running, it will normally
terminate after a few minutes. If the Job is waiting on a tape mount,
you may need to do a mount command before it will be canceled.
- Why have You Trademarked the Name Bacula®?
- We have trademarked the name Bacula to ensure that all media
written by any program named Bacula will always be compatible. Anyone
may use the name Bacula, even in a derivative product as long as it
remains totally compatible in all respects with the program defined
here.
- Why is Your Online Document for Version 1.27 of Bacula when the Currently
Release Version is 1.26?
- As Bacula is being developed, the document is also being enhanced, more
often than not it has clarifications of existing features that
can be very useful to our users, so we publish the very latest
document. Fortunately it is rare that there are confusions with
new features.
If you want to read a document that pertains only to a specific
version, please use the one distributed in the source code.
- How Can You Be Sure that Bacula Really Saves and Restores All Files?
- It is really quite simple, but took me awhile to figure out how
to "prove" it. First make a Bacula Rescue disk, see the
Disaster Recovery Using Bacula of this manual.
Second, you run a full backup of all your files
on all partitions. Third, you run an Verify InitCatalog Job on the
same FileSet, which effectively makes a record of all the files on
your system. Fourth, you run a Verify Catalog job and assure yourself that
nothing has changed (well, between an InitCatalog and Catalog one doesn't
expect anything). Then do the unthinkable, write zeros on your MBR (master
boot record) wiping out your hard disk. Now, restore your whole system
using your Bacula Rescue disk and the Full backup you made, and finally
re-run the Verify Catalog job. You will see that with the exception of
the directory modification and access dates and the files changed during
the boot, your system is identical to what it was before you wiped
your hard disk.
- I did a Full backup last week, but now in running an Incremental, Bacula
says it did not find a FULL backup time, so it did a FULL backup. Why?
- Before doing an Incremental or a Differential backup, Bacula checks
to see if there was a prior Full backup of the same Job that terminated
successfully. If so, it uses the date that full backup started as the
time for comparing if files have changed. If Bacula does not find a
successfully full backup, it proceeds to do one. Perhaps you canceled
the full backup, or it terminated in error. In such cases, the full
backup will not be successful. You can check by entering list jobs
and look to see if there is a prior Job with the same Name that has
Level F and JobStatus T (normal termination).
Another reason why Bacula may not find a suitable Full backup is
that every time you change the FileSet, Bacula will require a new
Full backup. This is necessary to ensure that all files are properly
backed up in the case where you have added more files to the FileSet.
Beginning with version 1.31, the FileSets are also dated when they
are created, and this date is displayed with the name when you
are listing or selecting a FileSet. For more on backup levels
see below.
- How Can You Claim to Handle Unlimited Path and Filename Lengths when
All Other Programs Have Fixed Limits?
- Most of those other programs have been around for a long time, in
fact since the beginning of Unix, which means that they were designed
for rather small fixed length path and filename lengths. Over the years,
these restrictions have been relaxed allowing longer names. Bacula on the
other hand was designed in 2000, and so from the start, Path and Filenames
have been keep in buffers that start at 256 bytes in length but can
grow as needed to handle any length. Most of the work is carried out
by lower level routines making the coding rather easy.
- What Is the Really Unique Feature of Bacula?
- Well, it is hard to come up with unique features when backup programs
for Unix machines have been around since the 1960s. That said, I believe
that Bacula is the first and only program to use a standard SQL interface
to its catalog database. Although this adds a bit of complexity and
possibly overhead, it provides an amazingly rich set of features that are easy
to program and enhance. The current code has barely scratched the surface
in this regard (version 1.31).
The second feature, which gives a lot of power and flexibility to
Bacula is the Bootstrap record definition.
The third unique feature, which is currently (1.30) unimplemented, and
thus can be called vaporware :-), is Base level saves. When implemented, this
will enormously reduce tape usage.
- Since Bacula is Multithreaded, Why Do You Recommend Not Running Multiple
Simultaneous Jobs?
- Bacula can run multiple simultaneous jobs, but being very conservative,
I do not recommend doing so at the current time for two reasons: 1. I'm
not sure that two jobs accessing the same Volume won't have catalog
conflicts. 2. Doing a restore from a Volume with records from two jobs
intermingled is complicated.
I expect to have definitive solutions to
both of those problems in a later version. In the mean time, I recommend
running one Job at a time. If you want to experiment with this as several
large shops are doing, ensure that each job is writing to a different
Volume (i.e. has a different Storage resource). This will avoid the
two problems mentioned above. Just the same, there may be other race
conditions in the Director that cause problems. Be forewarned.
- If I Do Run Multiple Simultaneous Jobs, How Can I Force One Particular
Job to Run After Another Job?
- Yes, you can set Priorities on your jobs so that they
run in the order you specify. Please see:
the Priority record in the
Job resource.
- I Am Not Getting Email Notification, What Can I Do?
- The most common problem is that you have not specified a fully
qualified email address and your bsmtp server is rejecting the mail.
The next most common problem is that your bsmtp server doesn't like
the syntax on the From part of the message. For more details on this
and other problems, please see the
Getting Email Notification to Work section of the Tips chapter
of this manual. The section
Getting Notified of Job Completion of the Tips chapter may also
be useful. For more information on the bsmtp mail program,
please see bsmtp in the Volume Utility
Tools chapter of this manual.
- I Change Recycling, Retention Periods, or File Sizes in my Pool Resource
and they Still Don"t Work.
- The different variables associated with a Pool are defined in the
Pool Resource, but are actually read by Bacula from the Catalog database.
On Bacula versions prior to 1.30, after changing your Pool Resource,
you must manually update the corresponding values in the Catalog by
using the update pool command in the Console program. In Bacula
version 1.30, Bacula does this for you automatically every time it
starts.
When Bacula creates a Media record (Volume), it uses many default
values from the Pool record. If you subsequently change the Pool
record, the new values will be used as a default for the next Volume
that is created, but if you want the new values to apply to existing
Volumes, you must manually update the Volume Catalog entry using
the update volume command in the Console program.
- I Have Configured Compression On, But None of My Files Are Compressed.
Why?
-
There are two kinds of compression. One is tape compression. This
is done by the tape drive hardware, and you either enable or disable
it with system tools such as mt. This compression works
independently of Bacula.
Bacula also has compression code, which is normally used only when
backing up to file Volumes. There are two conditions for this
"software" to be enabled.
- You must have the zip development libraries loaded on your
system when building Bacula and Bacula must find this library,
normally /usr/lib/libz.a. On RedHat systems, this library
is provided by the zlib-devel rpm.
If the library is found by Bacula during the ./configure
it will be indicated on the config.out line by:
ZLIB support: yes
- You must add the compression=gzip option on your
Include statement in the Director's configuration file.
- Bacula is Asking for a New Tape After 2 GB of Data but My Tape holds 33 GB. Why?
-
There are several reasons why Bacula will request a new tape.
- There is an I/O error on the tape. Bacula prints an error message
and requests a new tape. Bacula does not attempt to continue writing
after an I/O error.
- Bacula encounters and end of medium on the tape. This is not always
distinguishable from an I/O error.
- You have specifically set some size limitation on the tape. For
example the Maximum Volume Bytes or Maximum Volume Files
in the Director's Pool resource, or Maximum Volume Size in
the Storage daemon's Device resource.
- Bacula is Not Doing the Right Thing When I Request an Incremental Backup. Why?
-
As explained in one of the previous questions, Bacula will automatically
upgrade an Incremental or Differential job to a Full backup if it cannot
find a prior Full backup or a suitable Full backup. For the gory details
on how/when Bacula decides to upgrade levels please see the
Level record in the Director's
configuration chapter of this manual.
If after reading the above mentioned section, you believe that Bacula
is not correctly handling the level (Differential/Incremental),
please send us the following information for analysis:
- Your Director's configuration file.
- The output from list jobs covering the period where you
are having the problem.
- The Job report output from the prior Full save (not critical).
- An llist jobid=nnn where nnn is the JobId of the prior
Full save.
- The Job report output from the save that is doing the
wrong thing (not critical).
- An llist jobid=nnn where nnn is the JobId of the job
that was not correct.
- An explanation of what job went wrong and why you think it did.
The above information can allow us to analyze what happened, without it,
there is not much we can do.
- I am Backing Up an Offsite Machine with an Unreliable Connection. The
Director Waits Forever for the Client to Contact the SD. What Can
I Do.
-
Bacula was written
on the assumption that it will have a good TCP/IP connection
between all the daemons. As a consequence, the current
Bacula doesn't deal with faulty connection very well. This situation
is slowly being corrected over time.
There are several things you can do to improve the situation.
- When I ssh into a machine and start Bacula then attempt to exit,
ssh hangs forever.
-
This happens because Bacula leaves stdin, stdout, and stderr open
for debug purposes. To avoid it, the simplest thing to do is to
redirect the output of those files to /dev/null or another
file in your startup script (the RedHat autostart scripts do this
automatically). For example, you start the Director with:
bacula-dir -c bacula-dir.conf ... 0>&1 2>&1 >/dev/null
and likewise for the other daemons.
- I'm confused by the different Retention periods: File Retention,
Job Retention, Volume Retention. Why are there so many?
-
Yes, this certainly can be confusing. The basic reason for so many
is to allow flexibility. The File records take quite a lot of space
in the catalog, so they are typically records you want to remove
rather quickly. The Job records, take very little space, and they
can be useful even without the File records to see what Jobs actually
ran and when. One must understand that if the File records are removed
from the catalog, you cannot use the restore command to restore
an individual file since Bacula no longer knows where it is. However,
as long as the Volume Retention period has not expired, the data will
still be on the tape, and can be recovered from the tape.
For example, I keep a 30 day retention period for my Files to
keep my catalog from getting too big, but I keep my tapes for a
minimum of one year, just in case.
- Why Does Bacula Ignore the MaxVolumeSize Set in my Pool?
-
The MaxVolumeSize that Bacula uses comes from the Media record,
so most likely you changed your Pool, which is used as the default
for creating Media records, after you created your Volume. Check
what is in the Media record by doing:
llist Volume=xxx
If it doesn't have the right value, you can use:
update Volume=xxx
to change it.
- In connecting to my Client, I get "ERR:Connection Refused.
Packet Size too big from File daemon:192.168.1.4:9102" Why?
-
This is typically a communications error resulting
from one of the following:
- Old versions of Bacula, usually a Win32 client, where two
threads were using the same I/O packet. Fixed in more recent
versions. Please upgrade.
- Some other program such as an HP Printer using the same
port (9102 in this case).
If it is neither of the above, please submit a bug report at
bugs.bacula.org.
LGPL
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Security Issues
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