Working with messages

On this page, you play and delete your messages or move them to other folders.

In addition to the supplied Inbox, Saved, and Deleted folders, you can add personal folders.

For help accessing voicemail messages and features from a phone, print this quick reference guide.

What do you want to do?

Play a message

Move a message to another folder

Edit the subject of a message

Delete a message

Play a message

To play a message on this PC:

Tip: The PC must be enabled for sound, with the speakers turned on or a headset plugged in, for the message to play.

Move a message to another folder

To move a message from one folder to another:

The message moves to the selected folder.

Tip: You can create personal folders to help organize your messages.

Other options

Edit the subject of a message

All messages have a subject of "Voice Message" by default. To help you identify and organize messages, you can change this subject to a more meaningful description. To edit the subject of a message:

Other options

Delete a message

To delete a message:

The message moves from its current folder to the Deleted folder.

To permanently remove messages that are in the Deleted folder:

Alternatively, click Empty Folder in the Deleted folder to permanently remove all of the messages.

Other options